Usability Study
Study Type
Unmoderated usability study
Location
United States, Remote
Participants
5 Participants
Lenght
20 to 30 min
Responsive Web Design & Visual Design for Medical Researcher, Favorite Iradukunda
Dr. Favorite Iradukunda, an Assistant Professor and medical researcher at Amherst College, specializes in healthcare research and needed an online platform to disseminate her findings effectively. Her mission is to enhance healthcare communication through comprehensive and qualitative research.
Designing Custom Dasboards
Lead UX/UI Designer and Graphic Designer. Responsibilities included managing the full design lifecycle, from user research and information architecture to visual design and usability testing.
Research
Interviews
Empathy Maps
User Personas
Competitive Analysis
Accessibility Compliance
Empathy Maps
User Personas
Competitive Analysis
Accessibility Compliance
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Ideation & Lo-fi Design
Paper Sketching
User Flows
Information Architecture
Paper Wireframes & Testing
User Flows
Information Architecture
Paper Wireframes & Testing
Hi-fi Design
Visual Design
Interaction Design
Motion Design
Interaction Design
Motion Design
Evaluation & Iteration
Figma Prototype
Collaboration Boards
Testing
Last UI Changes
Collaboration Boards
Testing
Last UI Changes
Documentation
Bussiness Challenge
Pain points
goals & objectives
Key Findings About Users and Their Needs
- Users need quick access to research findings
- Prefer visually appealing and easy-to-navigate interfaces
- Desire for accessibility features, such as text size adjustments and simplified navigation
- Prefer visually appealing and easy-to-navigate interfaces
- Desire for accessibility features, such as text size adjustments and simplified navigation
User Personas
- Persona 1: Olivia, a healthcare professional seeking research updates
- Persona 2: James, a student looking for academic resources
- Persona 2: James, a student looking for academic resources
User Journey Maps
Key touch points included homepage visit, research content browsing, and resource downloads.
Pain points were identified in navigating large datasets and complex content.
Pain points were identified in navigating large datasets and complex content.
Information architecture
Visual Design
Final Solution
Results & Impact
Metrics and KPIs
Key metrics included user engagement rates, content discoverability, and feedback on usability.
User Feedback
Users reported a significant improvement in navigation and engagement, praising the visual storytelling and accessibility features.
Business Outcomes
Successfully met the client's needs, improving user satisfaction and engagement with the research content, and enabling easier content management for the client.
Lessons Learned
Challenges Faced and How They Were Overcome:
Encountered challenges with initial user adoption of the new CMS; overcame them through additional user training and iterative design enhancements.
Key Takeaways:
The importance of iterative feedback in UX design and the significant role of accessibility in enhancing overall user experience.
Future Improvements and Next Steps:
Potential future improvements include integrating more AI-driven personalization features and expanding accessibility options.
Conclusion
Project Achievements
Successfully designed and implemented a responsive, visually engaging, and accessible website that enhanced user experience and content management.
What I Learned
The project enhanced my skills in visual design, generative AI applications, UI design, and improved my understanding of accessibility principles. It also reinforced the importance of user-centric design and continuous feedback in creating impactful digital solutions.
Portfolio
Dashboard for CDC & SisterLove, Inc. Outreach Campaign
CDC and SisterLove, Inc. conducted an outreach campaign to distribute HIV self-test kits, aiming to increase testing rates among women of color and gender non-conforming individuals.
